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Social Housing News: Government plans 'are a paradox'

By: Paramount-Magazine  Published Date: 12 Jul 2011 12:05
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Government plans to restricts tenants' right to complain about their landlord have been described by the Residential Landlords Association as "a paradox".

Alan Ward, chair of the organisation, commented that the proposals are "certainly contrary to this government's intention to reduce bureaucracy".

His comments came after the National Housing Federation (NHF) teamed up with Shelter and the Tenant Participation Advisory Service to protest against the plans.

Mr Ward said: "I would support the NHF and Shelter's position on this because it is a paradox as to why they would want to have some third party intervening in a relationship where the housing association or the RSL [registered social landlord] is seeking to improve its relationship with the tenant."

He added that occasionally there may need be a third party to address a particularly extreme issue, but it should not be "a day-to-day affair" as this will only increase paperwork and red tape.

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